Effective Date: 12-02-2026

Siproma Tea (“we”, “our”, “us”) operates the website https://sipromatea.com/ . We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

This includes information you voluntarily provide, such as:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b) Automatically Collected Information

When you browse our website, we may automatically collect: 

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and usage data

2

How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling orders

  • Managing payments and deliveries

  • Communicating order updates and customer support

  • Improving our website, products, and services

  • Sending promotional emails or offers (only if you opt in)

  • Preventing fraud and ensuring website security

  • Complying with legal obligations

3

Cookies and Tracking Technologies

Siproma Tea uses cookies and similar technologies to:

  • Improve website functionality and user experience

  • Analyze traffic and usage patterns

  • Remember your preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only with:

  • Trusted service providers (payment gateways, shipping partners, IT services) strictly for business operations

  • Legal authorities if required by law or to protect our legal rights

All third-party service providers are required to maintain the confidentiality of your information.

5

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or update of your information

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to read the privacy policies of any third-party sites they visit.

8

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us immediately.

9

Changes to This Privacy Policy

Siproma Tea reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10

Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Siproma Trading
110 Gold Square Complex,
Near Tarshali Crossing,
Tarshali, Vadodara, Gujarat, India

Phone: +91 97375 40706
Email: info@siproma.com